Connect the Zune to your PC and after connecting to the PC, displays 2.

Zune Firmware Restore Software And Restore

On your PC, open the Zune software and restore the Zune device firmware.

Zune Firmware Restore Update To 1

After doing that, the Zune firmware setup pops up telling me to update to 1.3.

I click OK and it does the update process.

The Zune restarts after updates is almost complete but the Zune keeps going back to the same screen displaying 1.

I heard i can fix it if i update the firmware on a different computer, but i want my computer to update my zune firmware to the latest one.

I think its when I turned off Open Zune when Device Connects(go to OptionsSync), and then I went ahead update the Zune with the current FW and installed successfully.

I tried about 30 times to install the FW and the last attempt was I turned off the Open Zune when Device Connects.

Ive already unchecked marked the open zune when device connects in the options, then sync, and i still experience the same issue, i did update my firmware to 1.3 and uninstalled my zune software to roll back to 1.1, and still get the same message and i went to windowsupdate.microsoft.com to get all my updates.